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When a user asks a question on the system, they are presented with an easy to understand interface to allow them to ask their question quickly and effectively. Our technology also recognizes the questions as they are being asked and browses through all of the existing solutions so see if the question has been asked previously. If the question has been asked and answered previously, the user will be notified and given the ability to go directly to the available answer. These functionalities allow each user to have the best possible experience while looking for solutions to their questions.
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