System Features

We encourage you to browse our available features below, and feel free to contact us to view a demo of the system and see all the features in action as well as discuss how we can help serve the needs of your community.

Intuitive User Interface

Lumin Answers works within all of your design standards while providing an easy-to-use navigational and working experience for your users.

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Ask Questions, Get Answers

Users are able to ask questions to other members of the community, while relevant experts are notified and submit quality answers quickly.

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Text, Video, and Image

Users submit questions and answers using text, videos, and images, allowing for effective communication and resolution to inquiries.

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Rate Answers and Experts

All answers and experts are ranked and rated so that users are effectively able to recognize and reward the most valuable contributions.

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Find Relevant Experts

Experts on the system are ranked and evaluated according to their contributions, and are showcased and featured based on their expertise.

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Features List

  • Single User Authentication
  • Advertising Management
  • Category or Tag Based Systems
  • Multiple Point Systems Available
  • Personalized RSS
  • Questions Widget Builder
  • Expert Widget Builder
  • Custom Widgets
  • Contribution Voting
  • Contributing Expert Ranking
  • Overall and Category Rankings
  • Text / Video / Image Responses
  • Optimized for Search Engines
  • Advanced Search Technology
  • Links to Social Networks
  • Instant Email Notifications
  • Forgotten Password Feature
  • Twitter Integration
  • AJAX Enhanced Functionality
  • Detailed Expert Profiles
  • Staff Expert Answers
  • Featured Solutions
  • Featured Experts
  • Direct Questions to Experts
  • Tell A Friend Feature
  • Custom Question Lists
  • Premium User Functionality
  • "Similar Questions" Functionality
  • Multilingual Platform
  • Automatic URL Link Conversion
  • Client Owned Data
  • Custom Widgets and Buttons
  • Custom Development Available
  • Profanity Filter

Administration System Features

  • Role Based User Administration
  • Assign Category/Tag Moderators
  • Category/Tag Management
  • Manage/Edit/Delete Questions
  • Manage/Edit/Delete Answers
  • Manage/Edit/Delete Users
  • Allow/Disallow Link Responses
  • Allow/Disallow Video Responses
  • Web Based Platform
  • Detailed Analytics & Reports
  • Define Featured Solutions
  • Define Featured Experts
  • Highlight Staff Expert Answers
  • Advanced Search Technology
  • Secure Admin SSL Encryption
  • Translation Management

Not an enterprise level client?

We provide a very powerful and economical Q&A platform through Answerbase.com that you can launch all on your own in just minutes! In order to effectively service clients who may not be large enough to justify an enterprise level solution, we've recently launched Answerbase that provides a powerful Q&A system for websites and blogs at all levels.

Visit Answerbase.com for more information on this product and how you can get your own Q&A site today.