Publish Text, Video, and Image Answers
Your support staff is able to publish answers in a number of different formats including text, videos, and images. This allows you to communicate effectively using a variety of communication methods including charts, diagrams, instructional videos, etc. in order to effectively address the questions that are frequently asked by your visitors.
With an intuitive answer toolbar, experts are able to easily submit text, videos, images or a combination of all of them to effectively answer each question.
- Easily link text to relevant URLs
- Select a photo from another site or upload your own
- Simply insert the embed tag to include a video as a response
- Field is available to identify any sources used to supply the answer
As experts answer the question using all of the different elements, they are able to view the information as it will be displayed for the community so they can assure the answer they publish communicates clearly.
